Privacy Policy

Last updated: 08/28/2026

1. Information We Collect
We may collect the following information:

Information You Provide
• name
• email address
• phone number
• account details
• support requests and other information you choose to provide

Payment Information
Payments for subscriptions and coins are processed through Stripe. We do not store full payment card details.
We may receive limited payment-related information such as:
• payment status
• subscription status
• transaction details
• customer identifiers
• purchase history

Location Information
With your permission, we may collect your location while you are using the app. We do not collect background location data.

Authentication Information
If you sign in using Google or Apple, we may receive information such as your name, email address, and a unique authentication identifier, depending on your settings.

Device and Usage Information
We may automatically collect technical and usage information such as:
• device type
• operating system
• app version
• IP address
• log data
• general app activity

2. How We Use Your Information
We use your information to:
• create and manage your account
• provide app features and search functionality
• provide pricing access to subscribed users or users with coins
• process payments and manage subscriptions and coin balances
• authenticate users
• provide customer support
• improve, maintain, and secure the app
• communicate about your account, purchases, and updates
• detect and prevent fraud or misuse
• comply with legal obligations

3. How We Share Information
We may share your information with:

Service Providers
• Stripe for payment processing
• Google and Apple for authentication
• cloud hosting and storage providers
• technical and infrastructure providers

Legal or Compliance Reasons
We may disclose information where necessary to comply with law, enforce our terms, protect rights and safety, or investigate fraud and security issues.

Business Transfers
If Catalytic Connect is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that process.

4. Data Retention
We retain personal information for as long as reasonably necessary to:
• provide the app and maintain your account
• preserve your coin balance
• comply with legal, tax, and accounting obligations
• resolve disputes
• enforce our agreements
When information is no longer required, we will take reasonable steps to delete or de-identify it, subject to legal obligations.

5. Data Security
We take reasonable technical and organizational measures to protect your personal information.
However, no system is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers
Your information may be stored or processed in Australia or other countries where our service providers operate.
By using the app, you understand that your information may be transferred to countries with different data protection laws.

7. Your Rights and Choices
Depending on applicable law, you may have rights to:
• request access to your personal information
• request correction of inaccurate information
• request deletion of personal information
• object to or restrict certain processing
• withdraw consent where processing is based on consent

You may also:
• update your account information where available
• manage location permissions through your device settings
• cancel subscriptions through your billing arrangement

8. Children’s Privacy
Catalytic Connect is not intended for children under 18, and we do not knowingly collect personal information from children.

9. Third-Party Services
The app may use third-party services such as Stripe, Google, and Apple. Those services are governed by their own privacy policies and terms.

10. Australian Privacy Rights
If you are in Australia, we handle personal information in accordance with applicable Australian privacy laws.
You may contact us to:
• request access to the personal information we hold about you
• request correction of your personal information
• make a privacy complaint
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the app, website, or by email.

12. Contact Us
Catalytic Connect
Email: info@catalyticconnect.com.au
Address: NSW, Australia